ORDER CONFIRMATION
Our team reviews online orders by next business day. Contact us if you have not received confirmation.
Please select pickup, delivery or shipping at time of purchase. (local & state sales taxes apply)
Required Information:
Contact Name, Phone Number, Address & delivery details
(e.g. timelines, schedule, stairs, gate/building/road access codes)
PICKUP
Monday – Saturday :
10am – 5pm CST
Please provide 24 hours notice
& request assistance in advance for heavy or large items.
DELIVERY
For local delivery in South Louisiana contact us at 225.752.9565.
Baton Rouge delivery included with purchase over $2,000
(excluding oversized &
stone items)
Costs may vary by location, additional fees may apply.
SHIPPING
Fireside Antiques offers worldwide shipping through professional transport partners.
Please provide contact details if you have a preferred shipper.
Quotes will be provided for
your review along with shipper’s contact information. Our team will coordinate pickup once selection is confirmed.
Payment: Shipping is paid directly to your shipper.
Liability: Shippers insure & take full responsibility after pickup. Notify the shipper of any damage as soon as possible. Photos, videos & packaging materials can help support a claim.
* Please reach out to your shipper directly for the latest delivery information, updates & details.
RETURNS
Requests must be made within 24 hours of arrival.
Item(s) must be in the condition that left our showroom.
The customer is responsible for all shipping costs.
Exclusions: No returns on custom modifications, upholstery or items stored for over 30 days.
Refund issued via original payment method after return is received & inspected.
MORE DETAILS
https://www.firesideantiques.com/returns/